Customer Support Solutions

Efficient self-service options and dedicated support to resolve customer issues seamlessly.

Issue Resolution Help
A building with a prominent red and white sign labeled 'SERVICE' against a bright blue sky with some clouds. The structure has a modern, industrial appearance with sleek lines and a clean design. A light fixture is visible on the wall.
A building with a prominent red and white sign labeled 'SERVICE' against a bright blue sky with some clouds. The structure has a modern, industrial appearance with sleek lines and a clean design. A light fixture is visible on the wall.

Quickly address and solve customer issues with our dedicated support team services.

A modern, brightly lit store interior with numerous people sitting on wooden stools, possibly in a waiting area or workshop. Customers appear to be engaged with electronic devices. The setting has a minimalist design with white walls and floors, and an overall sleek appearance.
A modern, brightly lit store interior with numerous people sitting on wooden stools, possibly in a waiting area or workshop. Customers appear to be engaged with electronic devices. The setting has a minimalist design with white walls and floors, and an overall sleek appearance.
A person is seated at a desk in a workspace, smiling while interacting with their smartphone. A laptop is open in front of them, displaying a webpage. Shelves filled with boxes are visible in the background, and a large cardboard box labeled 'borasco personal protection' is placed next to the desk.
A person is seated at a desk in a workspace, smiling while interacting with their smartphone. A laptop is open in front of them, displaying a webpage. Shelves filled with boxes are visible in the background, and a large cardboard box labeled 'borasco personal protection' is placed next to the desk.
Transaction Reversal Service

Easily reverse transactions and manage your financial interactions through our user-friendly platform.

Customized assistance for resolving unique customer problems efficiently and effectively.

Customer Problem Solving

Customer Support

Providing self-service solutions and support for customer issues efficiently.

Two digital kiosks for placing takeout orders, displaying images of food items. They are located in a restaurant setting with visible payment interfaces and a sign above indicating 'Takeout Order' in both English and Chinese.
Two digital kiosks for placing takeout orders, displaying images of food items. They are located in a restaurant setting with visible payment interfaces and a sign above indicating 'Takeout Order' in both English and Chinese.
Transaction Issues

We specialize in resolving transaction issues and ensuring customer satisfaction through effective problem-solving strategies tailored to individual needs and concerns.

A computer screen displays a website with the text 'Where the world builds software' prominently featured. Below the text, there are fields for users to input their email address, along with additional descriptions about the platform and its capabilities. The website has a dark background with bright text, indicating a professional tech-based service.
A computer screen displays a website with the text 'Where the world builds software' prominently featured. Below the text, there are fields for users to input their email address, along with additional descriptions about the platform and its capabilities. The website has a dark background with bright text, indicating a professional tech-based service.
Service Solutions

Our team offers comprehensive service solutions to address customer inquiries, fix problems, and reverse transactions, ensuring a seamless experience for all users of the Kokosend platform.

Contact Us for Support

We are here to solve your issues and assist you.

A person with tied back hair is standing in a bright, modern store, focusing on a mobile phone. The individual is wearing a white shirt with black dots. Behind them, there are electronic devices such as tablets and computers on display on a white circular table, along with brochures and other promotional materials.
A person with tied back hair is standing in a bright, modern store, focusing on a mobile phone. The individual is wearing a white shirt with black dots. Behind them, there are electronic devices such as tablets and computers on display on a white circular table, along with brochures and other promotional materials.
Support

We resolve issues and assist our customers promptly.

Help

Care

support@kokosend.com

+254 100 100 100

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