Transaction Issue

If you are facing any problems with transactions or need assistance with reversing a payment, please submit a ticket detailing your concerns. Our customer support team is ready to help you resolve any transaction-related issues efficiently.

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A kiosk with an orange and brown exterior is located beneath an industrial-style roof. The kiosk features a striped awning and is equipped with digital screens displaying menu items. Several posters are displayed on the kiosk's sides. A small queue of people wait to be served, with one person already interacting with the staff inside. A person is seen walking by, wearing casual attire.
A kiosk with an orange and brown exterior is located beneath an industrial-style roof. The kiosk features a striped awning and is equipped with digital screens displaying menu items. Several posters are displayed on the kiosk's sides. A small queue of people wait to be served, with one person already interacting with the staff inside. A person is seen walking by, wearing casual attire.
A retail setting with a digital point of sale system on a counter displaying product information. A customer and an employee are engaged in a transaction, with the employee wearing a plaid shirt and the customer holding a bottle. Shelves filled with products are visible in the background.
A retail setting with a digital point of sale system on a counter displaying product information. A customer and an employee are engaged in a transaction, with the employee wearing a plaid shirt and the customer holding a bottle. Shelves filled with products are visible in the background.

Customer Support

For any self-service inquiries or support regarding the kokosend website, you can create a ticket. Our dedicated team will guide you through fixing any issues and ensure a smooth resolution to your problems promptly.

20$
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Kokosend's support team resolved my issue quickly and efficiently. Their self-service options are also very helpful for managing transactions. Highly recommend their services!

John Doe

A checkout counter in a grocery store with a computer screen displaying a point-of-sale software interface. The counter has various products like snacks and a barcode scanner. Shelves filled with assorted items are visible in the background, with customers browsing and shopping.
A checkout counter in a grocery store with a computer screen displaying a point-of-sale software interface. The counter has various products like snacks and a barcode scanner. Shelves filled with assorted items are visible in the background, with customers browsing and shopping.

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